Annual plan
Your next refill is already paid for.
Your plan cylinders sit in a balance on your account. Ordering from it takes about a minute, and the cylinders come to $0 at checkout.
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Step 1
Open your cart.
Logged in, open the cart (the bag icon, top right). Your plan shows at the top. Tap Order refills next to Annual plan: cylinders left.
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Step 2
Order from your balance.
You land on your cylinder balance. Tap Order your next refill. Every order comes out of this balance, so there's nothing to pay for the cylinders.
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Step 3
Pick your connection. Keep it at 3.
Choose Screw-in or Easy connect to match your machine. The quantity starts at 3, the usual plan order, so just tap Add to cart.
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Step 4
Check out for $0.
Tap Checkout. The cylinders show as $0 because they're already paid for, and delivery is free both ways. Shipping protection is optional, so switch it off if you don't want it.
How many should I order?
Three at a time. The quantity starts at 3 for you. If you have fewer than three left on your plan, it starts at what's left.
Will I be charged anything?
Not for the cylinders. They come out of your prepaid balance, so they show as $0, and delivery is free both ways. The only optional extra is shipping protection, which you can switch off in the cart.
I can't see my plan balance.
Make sure you're logged in with the email you bought the plan with. If you bought your plan before balances moved online, your cylinders are held as store credit and come off at checkout. Still stuck? Get in touch and we'll sort it.