Returns
Your empties,
collected.
Empties travel back the way full cylinders arrived: boxed, on a prepaid label, straight from your doorstep. No trip to the shop, no queue for gas.
$10 deposit refunded · Prepaid courier label · Doorstep pickup
Proudly refilled in New Zealand
Three steps
01
Pack the empties
Any sturdy carton works. The one your full cylinders arrived in is ideal.
02
Stick on the label
A prepaid return label ships inside every refill box. Lost it? Request a new one, free.
03
Courier collects
Book the pickup or leave it out as the label instructs. No trip, no queue.
What goes in the box
One to six empty cylinders. Any sturdy carton. Tape it shut with the label on top. That is the whole job.
Your $10 deposit
Refunded to your account the moment the empty lands back with us, ready to put toward the next swap.
On a plan? Nothing to do here. Empties are collected with your next delivery.